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Handmade Bespoke Kitchens

Customer Experience

Stonehouse provides a very natural customer experience. An early visit to Stonehouse helps you see what can be achieved and obtain some invaluable advice. Committing to a design consultation when you are ready is key to achieving the kitchen you want. A review meeting during which designs are presented and discussed should equip you with all you need to make decisions.

"Almost everywhere we looked, we saw modern German-style kitchens, all sleek lines and hidden functions. As keen enthusiasts of cooking and entertainment, our kitchen was to form the heart and hub of our home … a cool, laboratory-style kitchen didn’t seem quite right. At the same time, a country-style kitchen just felt a little too traditional for our tastes.

We wanted a kitchen with a wow factor, which was also comfortable and welcoming. Stonehouse helped us clarify and materialise our thoughts into a beautiful and practical kitchen, which also incorporates some of the latest technology. Guests particularly love ordering their coffees from an iPad!

Personable, reliable, attention to detail and a true sense of ownership were characteristics that shone through as we worked on our project with Gareth and his team. "

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"When designing our kitchen we wanted to create a space where we could all be together and this layout really works for us – if Steven is reading the paper, the boys are watching the TV and I’m cooking. We explained exactly what we wanted to create from the space and they executed it beyond our imaginations! We wanted to achieve the right balance between contemporary and traditional and this works beautifully for us. Because we didn’t want to overfill the space with furniture we really had to make every cabinet count and Stonehouse helped us to find cleaver ideas to use the space to its maximum capability.

Stonehouse had made our previous kitchen so of course it was a natural decision to choose you again!"

Mr & Mrs Wheeler

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"I knew I wouldn’t be happy with an off-the-shelf kitchen. Fortunately I found Stonehouse, which is based in Gloucestershire, the designer worked with me down to the very last millimetre. It was a real labour of love, and I took inspiration from the celebrity chefs I work with and count as my friends. We started with a large, central island unit where the whole family can sit, cook and eat together. I also wanted a kitchen bursting with personality, with small, individual details that I’d enjoy noticing over the years."

Mrs Ross

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"We knew when we decided to change our kitchen we had to look at a bespoke manufacture to create everything we wanted, not only did it have to stand the test of time but it had to work with family and our everyday life. So when we came to Stonehouse they really knew what is was we were trying to achieve from the space. One of my requirements was to create a clutter free kitchen and working closely with the designer really helped my visions become reality. The whole project went very smoothly through design, survey and to installation and we couldn’t be happier."

Mrs Haskew

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"We just wanted to take a moment to let you all know at Stonehouse that we are delighted with our new kitchen. It is as beautiful as we had hoped and even more pleasingly practical than we had expected. Many times a day we are reminded of how well the design is matched to how we cook and use the kitchen generally. I would like to thank everyone for all the thought, skill, attention to detail and determination to get things just right. From my first spur-of-moment visit to the showroom I have been made to feel welcome. Each of the contacts I have had through the design and manufacture stag gave me confidence that we were going to achieve an excellent result and so it had proved! So thank you to everyone I have met along the way and to the people behind the scenes who have turned my vague ideas into a beautiful kitchen."

Mrs Hall

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"Having worked in the retail trade and in the past been owners of a small business we are only too aware that customers can be quick to complain but slow to praise. It is in the latter mode that I write to say how very pleased we are with our new kitchen, from the moment we walked through your showroom door we were treated with the great respect and cordiality, our wishes were listened to and no one tried to sell us a kitchen that we did not want nor could afford. The high standard of customer service continued through design, manufacture, delivery and installation with us being consulted at all stages of the process. Clearly this was a team effort and therefore for that very reason I have not singled out any one member of your staff so thanks to you all."

Mr & Mrs Hodgson

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"I wanted to let you know how delighted we are with our Stonehouse kitchen! We wanted to thank the team for all their dedication in getting the kitchen just right for us. From the minute we walked into the showroom it showed you had creative flair and you all helped me understand what we wanted before we knew ourselves! You really have produced the perfect design for us, using the space extremely well, and the attention to detail has created a niggle-free kitchen that is a joy to be in."

Mr & Mrs Groshaw

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